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Transcription Partners relies on Citrix for cybersecurity and data protection services. 


Citrix (NASDAQ:CTXS) provides a comprehensive secure digital workspace that unifies the apps, data, and services people need to be productive, and simplifies IT’s ability to adopt and manage complex cloud environments. With 2017 annual revenue of $2.82 billion, Citrix solutions are in use by more than 400,000 organizations including 99 percent of the Fortune 100 and 98 percent of the Fortune 500.


ShareFile, a Citrix company provides our file upload, download, and storage.


How are files secured when uploaded to and downloaded to ShareFile?


ShareFile employs Secure Sockets Layer (SSL) and Transport Layer Security (TLS) security protocols to protect authentication, authorization and file transfers. Your files are encrypted in transit with a minimum of 128-bit encryption; stronger encryption (up to AES 256-bit) is used when your web browser is configured to support it. ShareFile employs a keyed-hashed message authentication code (HMAC) to authenticate and ensure the integrity of intra- system communications and relies on file size and hash to ensure file integrity.


How are my files secured when stored in ShareFile?


The ShareFile USA Software-as-a-Service (SaaS) application is hosted in SSAE 16 Type II (SOC 1) audited datacenters, while the ShareFile EU SaaS is hosted in ISO 27001 certified datacenters. All data centers holding customer files are SSAE 16 Type II (SOC 1)/SOC 2 audited and ISO 27001 certified. Stored files are protected using AES 256-bit encryption (a Federal Information Processing Standards (FIPS) approved encryption algorithm) in addition to unique per-file keys.

Our services are available on a per project or contract basis.


Does ShareFile HIPAA Compliance and Meaningful Use Stage 2?


ShareFile supports your HIPAA compliance. ShareFile has taken steps to comply with relevant aspects of HIPAA and provides customers interested in processing and storing Protected Health Information (PHI) with customer-configurable application security controls designed to satisfy HIPAA requirements.


Transcription Partners and ShareFile meet strict security standards, including the encryption and data-protection requirements of the HIPAA Security Rule and Meaningful Use standards. ShareFile supports the encrypted transfer of Continuity of Care Documents (CCD). 


Learn More About Citrix ShareFile Security And Compliance


Citrix ShareFile Security and Compliance Frequently Asked Questions (PDF)


Citrix ShareFile Security and Compliance Data Sheet (PDF)


Transcription Partners promotes and maintains complete transparency with all clients and vendors with regard to cybersecurity and data protection.


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